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Can you hear me now? – 8 Ways social media has transformed customer service
Marketing Research Roundup Social media has provided consumers with new options and platforms for expressing themselves, sharing their opinions, and amplifying their voices. When companies don’t...
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Social Media’s 3 Cardinal Sins
Market Research Insights In the social media world, brands aspire to be part of consumers’ inner circles. They work to build large followings the way Oreo and Victoria’s Secret have. This objective is...
View ArticleCan you hear me now? – 8 Ways social media has transformed customer service
Social media gives consumers a wide variety of websites and formats to talk to companies and other customers. When companies don’t meet consumers' expectations, they use social media to communicate...
View ArticleSocial Media’s 3 Cardinal Sins
While many brands and/or companies aspire to be in consumers' social media inner circle, there are three cardinal social media sins that they need to avoid. Here are six suggestions to combat social...
View ArticleCan you hear me now? – 8 Ways social media has transformed customer service
Social media gives consumers a wide variety of websites and formats to talk to companies and other customers. When companies don’t meet consumers' expectations, they use social media to communicate...
View ArticleSocial Media’s 3 Cardinal Sins
While many brands and/or companies aspire to be in consumers' social media inner circle, there are three cardinal social media sins that they need to avoid. Here are six suggestions to combat social...
View Article
